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FLEXIBLE ENDOSCOPE REPAIR AND SERVICE
Enhance Patient Safety and Make Meaningful Reductions to Endoscope Service Spend
Rising Patient Risks with Flexible Endoscopes
Flexible endoscopes are some of the most advanced, high-use devices in healthcare settings. And with expanding applications, they are a key component of increasing patient throughput and improving procedural outcomes. Yet, without the right quality safeguards to govern the service of the equipment, they can also quickly become a focal point for infection risks and performance issues – leading to significant, avoidable service costs throughout the lifecycle of the device.
High-Quality Repair and Preventive Education to Support Optimal Outcomes
Agiliti provides flexible endoscope repair services that adhere to the highest standards for patient safety and quality. From simple to complex repairs, we provide the technical expertise and rigorous testing needed to ensure your inventory of large-diameter, small diameter and specialty flexible endoscopes consistently perform to optimal performance standards, while reducing service costs and minimizing patient risks. We also provide proactive staff education — on-demand and in-person — to help you prevent avoidable equipment damage and avoid unnecessary service and replacement cost.
Reduce the Burden and Costs of
Flexible Endoscope Repair
Ensure Precise Functionality
Nationwide network of unmatched technical expertise to ensure optimal device performance and outcomes
Reduce Equipment Downtime
Fast turnaround and free loaners to minimize case disruptions and reduce costly downtime
Lower Service
Costs
Realize immediate cost savings over existing contracts while meeting OEM quality standards
Preventive Staff Education
Robust educational resources to help clinical staff improve uptime and minimize unnecessary repairs and costs
Flexible Endoscope Services Portfolio
From inspection to testing, we hold ourselves accountable to the highest quality standards (ISO 13485:2016) at every stage of the flexible endoscope repair process . Combined with our technical expertise, we are able to offer our customers an unmatched approach to the service of all large diameter, small diameter and specialty flexible endoscopes. For all work performed, we include one-year warranties and provide free continuing education and training. This helps minimize unnecessary endoscope repairs and extends the useful life of your equipment.
Our nationwide, flexible endoscope repair services include:
Common Flexible Endoscope Repairs
From air/water clog repairs to bending sheath replacement, Agiliti provides proven service to ensure your flexible endoscopes are patient ready. Additional repair services include:
- Control knob and angulation adjustment
- O-ring replacement
- Elevator wire adjustment
- Fluid invasion
- Biopsy channel replacement
- Bending sheath replacement
Complex Flexible Endoscope Repairs
Should your equipment require more critical repairs or a full rebuild, our team is also highly experienced in:
- Electronic repair and replacements (including CCD repairs and replacements, ribbons, harnesses and more)
- Insertion tube replacements
- Angulation system overhauls
- Image bundle replacements
- Distal end replacements
Extensive Loaner Inventory
Your hospital can’t stop just because a scope is broken. That’s why we provide free loaners while we repair your surgical technology. We maintain an extensive loaner collection to meet our customers’ preferences and prevent any disruption to planned procedures.
Flexible Endoscope Testing and Quality Assurance
Patient safety and quality are designed into every stage of our repair services. Our inspection process includes precise measures of scope performance, which includes visual inspection of internal components using computer-aided borescopes to detect defects that are otherwise overlooked. We also use only new, unused replacement components that are a precise match for OEM components in form, fit, material and function with complete traceability through our supply chain. We utilize a range of proprietary testing systems, so every aspect of a repaired scope matches its original performance.
Common Flexible Endoscope Repairs
From air/water clog repairs to bending sheath replacement, Agiliti provides proven service to ensure your flexible endoscopes are patient ready. Additional repair services include:
- Control knob and angulation adjustment
- O-ring replacement
- Elevator wire adjustment
- Fluid invasion
- Biopsy channel replacement
- Bending Sheath Replacement
Complex Flexible Endoscope Repairs
Should your equipment require more critical repairs or a full rebuild, our team is also highly experienced in:
- Electronic repair and replacements (including CCD repairs and replacements, ribbons, harnesses and more)
- Insertion tube replacements
- Angulation system overhauls
- Image bundle replacements
- Distal end replacements
Extensive Loaner Inventory
Your hospital can’t stop just because a scope is broken. That’s why we provide free loaners while we repair your surgical technology. We maintain an extensive loaner collection to meet our customers’ preferences and prevent any disruption to planned procedures.
Flexible Endoscope Testing and Quality Assurance
Patient safety and quality are designed into every stage of our repair services. Our inspection process includes precise measures of scope performance, which includes visual inspection of internal components using computer-aided borescopes to detect defects that are otherwise overlooked. We also use only new, unused replacement components that are a precise match for OEM components in form, fit, material and function with complete traceability through our supply chain. We utilize a range of proprietary testing systems so every aspect of a repaired scope matches its original performance.
Reduce Flexible Endoscope Replacement Costs
In addition to endoscope repairs, Agiliti also has one of the industry’s largest inventories of pre-owned flexible endoscopes and accessories. Every one of our pre-owned endoscopes have been expertly restored to original performance and design, and offers significant savings compared to purchasing new.
Customer Resources
Agiliti provides a number of online tools to help our customers better manage and track surgical equipment services.
Education Resources
Prepare for sterile processing certification and earn continuing education credits
Surgical Equipment
Repair Portal
Track and approve all surgical equipment repair work with our all-in-one repair portal
ISO 13485 vs. 9001
Why the right quality standards matter for your surgical equipment repairs
Foundational for Equipment Value Management
ONE ELEMENT OF A BROADER
COST SAVING SOLUTION
Agiliti is quickly becoming a preferred source for surgical equipment repair because of our dedication to quality craftsmanship and unmatched service capabilities. But surgical equipment repair alone doesn’t address the growing challenges associated with a hospital’s entire network of equipment. Agiliti offers an approach called Equipment Value Management (EVM) that fixes processes within your hospital to multiply cost savings and deliver valuable clinical improvements.
*Agiliti is ISO 13485:2016 certified for the products and services and at the locations described in the scope of our certificates. Please refer to our Resources page for our current ISO certificates.