RIGID ENDOSCOPE REPAIR AND SERVICE

Deliver Exceptional Precision with your Rigid Endoscope, Fiber Optic and Video Technology

The Overlooked Risks to Rigid Endoscope Performance and Patient Safety

Physicians need every component of their rigid endoscopes to consistently perform at the highest-level in order to execute precise, minimally invasive surgical procedures. Yet, without the proper care and maintenance, rigid endoscopes – including fiber optic cables and video cameras – can impact surgical case performance, risk patient safety and result in avoidable service and replacement costs.

Enhance Outcomes and Extend the Useful Life of Your Rigid Endoscopes

Our experienced team of endoscope repair specialists are equipped to address every aspect of rigid endoscopes, serving as a trusted, OEM-agnostic partner focused on reducing downtime and extending the useful life of your high-use surgical equipment. Whether you need a minor repair or a complete rebuild, we’re here to help your rigid endoscopes perform optimally in the OR —while delivering immediate cost savings on the service of your equipment.

Unlock Powerful Outcomes
and Savings in Your OR

Ensure Precise Functionality

Keep patients safe by using surgical technology maintained to the highest quality standards (ISO 13485:2016)*

Preserve Equipment Uptime

Quick turnaround and free loaners safeguard equipment availability and reduce costly downtime

Protect OR
Investments

High-quality service, parts and education to maximize the useful life of your endoscopes

Reduce
Service Costs

Ensure OEM quality performance, without the price tag (Up to 30% savings)

Rigid Endoscope Services Portfolio

Our standard repair process for every piece of incoming equipment includes rigorous testing, stringent parts sourcing and specific parts compatibility to ensure your rigid endoscopes, fiber optic cables and video cameras are repaired to the exact standards required for optimal performance. We leverage state-of-the-art equipment testing software to ensure every device is repaired to original performance. We also provide free loaners, include warranties on all work performed, and we provide free continuing education and training to help minimize unnecessary endoscope repairs and extend the useful life of your equipment. As a result, we are able to refurbish or repair 98% of cases across all scope, cable and video camera requests.

Our nationwide services include:

Common to Complex Scope Repairs

Agiliti can repair nearly all rigid endoscope makes and models – including many flagged as ‘non-repairable’ by OEMs. Our services can cover:

Video Equipment Repair

Vital to everyday use in the OR, you need your video equipment to operate at a high-level in order to perform consistent and successful procedures. At Agiliti, we specialize in providing high-quality repair capabilities for all makes and models of video cameras and video units, including:

Fiber Optic Cable Repairs

Damaged fiber optics can reduce light output to your surgical suite and directly impact optical clarity. From simple to complex repairs, our fiber optic cable repair services can address broken, burnt or damaged fiber optics. We repair all makes, models and lengths, and our services include:

Extensive Loaner Inventory

Your hospital can’t stop just because a scope is broken. That’s why we provide free loaners while we repair your surgical equipment. We maintain an extensive loaner collection to meet our customers’ preferences and prevent any disruption to planned procedures.

Rigid Endoscope Testing and Quality Assurance

Our standard is to return every asset to its original operating condition, so you can be assured that it will be safe and effective after every service event. Every stage of our repair process is governed by the highest quality standards and we leverage advanced measurement and testing technology – ScopeControl, GuideControl and EndoBench XT – to verify quality and drive consistent repairs. We also perform rigorous quality assurance before returning equipment to our customers, and we only use replacement components that are a match in form, fit, material and function.

Common to Complex Scope Repairs

Agiliti can repair nearly all rigid endoscope makes and models – including many flagged as ‘non-repairable’ by OEMs. Using only new German optimal components for repair, our services can cover:

Video Equipment Repair

Vital to everyday use in the OR, you need your video equipment to operate at a high-level in order to perform consistent and successful
procedures. At Agiliti, we specialize in providing high-quality repair capabilities for all makes and models of video cameras and video units,
including:

Fiber Optic Cable Repairs

Damaged fiber optics can reduce light output to your surgical suite and directly impact optical clarity. From simple to complex repairs, our fiber optic cable repair services can address broken, burnt or damaged fiber optics. We repair all makes, models and lengths, and our services include:

Extensive Loaner Inventory

Your hospital can’t stop just because a scope is broken. That’s why we provide free loaners while we repair your surgical equipment. We maintain an extensive loaner collection to meet our customers’ preferences and prevent any disruption to planned procedures.

Rigid Endoscope Testing and Quality Assurance

Our standard is to return every asset to its original operating condition, so you can be assured that it will be safe and effective after every service event. Every stage of our repair process is governed by the highest quality standards (ISO 13485:2016), and we leverage advanced measurement and testing technology – ScopeControl and GuideControl – to verify quality and drive consistent repairs. We also perform rigorous quality assurance before returning equipment to our customers, and we use only new replacement components that are a precise match in form, fit, material and function with comprehensive traceability through our supply chain.

Reduce Replacement and Repair Costs

In addition to endoscope repairs, Agiliti also has one of the industry’s largest inventories of pre-owned rigid endoscopes, parts and accessories. Every one of our pre-owned endoscopes have been expertly refurbished to OEM form, fit and function and offers significant savings compared to purchasing new.

Customer Resources

Agiliti provides a number of online tools to help our customers better manage and track surgical equipment services.

Agiliti
University

Earn continuing education credits ranging from decontamination to the OR

Surgical Tray
Maintenance Tracking

Keep tabs on all of your surgical equipment repairs and maintenance

Surgical Equipment
Send-in Service

Quickly print shipping labels for any needed surgical equipment repairs

Foundational for Equipment Value Management

ONE ELEMENT OF A BROADER
COST SAVING SOLUTION

Agiliti is a preferred source for surgical equipment repair because of our dedication to quality craftsmanship and unmatched service capabilities. But surgical equipment repair alone doesn’t address the growing challenges associated with a hospital’s entire network of equipment. Agiliti offers an approach called Equipment Value Management (EVM) that fixes processes within your hospital to multiply cost savings and deliver valuable clinical improvements.

*Agiliti is ISO 13485:2016 certified for the products and services and at the locations described in the scope of our certificates. Please refer to our Resources page for our current ISO certificates.