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Our Framework


High-quality Service and Education to Optimize Performance and Extend Useful Life​

Unlock Immediate Savings by Simplifying the Repair
Lifecycle of Essential Surgical Equipment

Surgical equipment and instruments are essential components of daily operations that impact outcomes in the OR and other procedural areas. You need confidence that your devices are patient-ready and available to deliver the high level of performance needed for successful, consistent procedures. Agiliti provides hospitals with fast, reliable access to local repair and maintenance services that maximize equipment availability — delivering significant cost savings. We also offer robust educational resources to help your staff prevent avoidable equipment damage and reduce unnecessary repair costs.

Simplifying Service for Essential Surgical Equipment​

From the flexible endoscopes, rigid endoscopes and power equipment that drive complex procedures, to the surgical instruments used in every case, your facility depends on the availability and precise performance of these critical devices. Yet, too often, servicing these devices can become a time-consuming and expensive burden for staff to manage — leading to high replacement and maintenance costs as well as an increased risk of lower performance during surgical procedures.

Ensure Precision and Performance With
the Equipment That Keeps Your OR Running

Agiliti provides comprehensive, high-quality service for your surgical equipment and instruments. With the ability to repair most surgical instruments onsite, you benefit from minimal case disruption, faster repair turnaround and lower service costs. For more extensive repairs, we use our nationwide network of depot repair facilities to quickly return equipment to their original operating condition. Our repair process is governed by industry-leading standards for quality (ISO 13485:2016)*, and our team of experienced technicians take pride in delivering exceptional craftsmanship with every repair. In addition, Agiliti provides continuing education for your staff — on-demand and onsite — to help prevent avoidable equipment damage. The goal? Enhance patient safety, maximize the useful life of your equipment, and deliver immediate cost savings.

Drive Outcomes That Matter

Ensure Original Form,
Fit and Function

Adherence to ISO 13485:2016 standards return all devices to original form, fit and function for optimal outcomes*

Lower Service Costs

Realize immediate cost savings over existing contracts — while meeting OEM quality standards

Actionable Data & Analytics

Surgical equipment repair data and analytics to inform accurate allocation of repair spend, identify trends and find opportunities to drive down costs

Preventive Staff Education

Robust on-demand and in-person educational resources to help clinical staff prevent avoidable equipment damage and reduce repair costs

Surgical Equipment Repair Portfolio

Flexible Endoscopes

Flexible endoscope services that adhere to the highest standards for patient safety and quality. From simple maintenance to complex repairs, we ensure your flexible endoscopes continue to perform like new — while reducing service costs.

Rigid Endoscopes

Agiliti offers a wide range of repair services to cover the network of rigid endoscopes and components — from scopes to fiber optic cables to video equipment.

Surgical Instruments

Whether it’s laparoscopic instrument reinsulation, complex forcep repairs or instrument diamond dusting, we provide a broad range of onsite surgical instrument repair services that ensure the integrity and performance of your surgical instruments.

Power Equipment

As some of the most high-use elements in the OR, Agiliti can help prolong the useful life of critical power tools — including pneumatic, electric/battery, Phaco and dental equipment — without sacrificing performance or quality.

Additional Surgical Equipment Services

Agiliti specializes in proven repair methods that can help you protect equipment functionality and OR uptime by maintaining, repairing, cleaning and restoring most types of surgical equipment — from sterilizers to case carts, OR tables, IV poles and more.

Continuing Education And Training

Agiliti offers comprehensive education, training and development opportunities related to the care, handling, storage, maintenance and repair requirements for surgical instruments and endoscopic equipment. We provide you with the tools and resources for continued professional development that increase your efficiency and play an integral role in enhancing quality and efficiency while lowering costs for your department.

Comprehensive Nationwide Network of Service and Expertise

service network map


Mobile service labs for local, same-day repairs

Foundational for Equipment Value Management


Agiliti is quickly becoming a preferred source for surgical equipment repair because of our dedication to quality craftsmanship and unmatched service capabilities. But surgical equipment repair alone doesn’t address the growing challenges associated with a hospital’s entire network of equipment. Agiliti offers an approach called Equipment Value Management (EVM) that fixes processes within your hospital to multiply cost savings and deliver valuable clinical improvements.

*Agiliti is ISO 13485:2016 certified for the products and services and at the locations described in the scope of our certificates. Please refer to our Resources page for our current ISO certificates.