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Managing Costly Planned and
Unplanned Events Can Slow Innovation
Recalls, field actions, device upgrades or preventive maintenance that spread across the United States can create complicated logistics issues for medical equipment manufacturers that need to communicate effectively with stakeholders and manage technician labor. In fact, device recalls alone have increased by 97% over a 10-year period. For most manufacturers, these and many other challenges can be a distraction from their core strategy and result in added costs, technician staffing challenges and dissatisfied customers.
OPTIMIZE YOUR NATIONAL OPERATIONS WITH
LOCAL TECHNICAL SERVICE AND SUPPORT
With over 80+ service centers across the country, Agiliti can provide medical technology manufacturers with strategic, scalable technical service and logistics support. Our technicians are trained and fully certified by our manufacturer partners to provide the level of service they and their customers expect on a wide range of medical devices – from general biomedical to respiratory to specialty systems. That technical expertise, coupled with our ISO 13485:2016 certification, ensures that the services we provide adhere to manufacturer quality standards and your equipment meets all applicable regulatory requirements.
BENEFITS: DRIVE MEASURABLE IMPROVEMENTS
MANUFACTURER SERVICES AND LOGISTICS PORTFOLIO
INSTALLATION SERVICES
INSTALLATION SERVICES
New product installations, hardware and software
upgrades, device set-up, configuration and more
Preventive maintenance
and repair services
Preventive maintenance
and repair services
Flexible staffing options for planned and corrective
maintenance as well as customer coordination
Device upgrade and
remediation projects
Device upgrade and
remediation projects
Technical and logistics support to efficiently manage recalls,
field actions, and hardware and/or software upgrades
Project management
Project management
Expertise managing large scale and ad-hoc projects, dedicated project
managers available to see projects through to execution
Limited release programs
Limited release programs
Ability to work with OEMs with the rollout and
support of new product introductions
Equipment rentals
Equipment rentals
Potential to support OEMs by identifying and developing
rental solutions for applicable OEM products
Equipment fleet
logistics services
Equipment fleet
logistics services
Storage, delivery, pick up, processing, and testing
of assets along with Sunshine Act reporting
Health care experts
Health care experts
Shared customer base, broad manufacturer relationships and
highly trained technicians with expertise on your equipment
Compliance Support
Compliance Support
Service and documentation to demonstrate compliance
to all applicable regulatory requirements
INSIGHTS FOR MEDICAL EQUIPMENT MANUFACTURERS
Elevate Your Team – Optimize Your Operations
Agiliti Blog
Discover clinical engineering, supply chain
and equipment management insights
Customer Testimonials
Read what our customers have to
say about the services Agiliti provides
Case Study
Learn how Agiliti helped one OEM manage
the remediation of over 130,000 units