Onsite Program Improves Productivity and Reduces HACs
This case study is based on a June 2017 survey of Agiliti customers by a 3rd party research service. The profiled hospital* was heavily focused on reducing patient risk, boosting staff productivity and reducing medical equipment-related costs. The hospital selected the Agiliti Onsite Equipment Management program to fix their fragmented process and to help them achieve these goals.
In addition, the hospital estimates that their nurses spent 31-45 minutes on administrative tasks each shift before implementing Agiliti’ on-site services.
Today, the profiled hospital relies on the Agiliti onsite program and staff to manage the following equipment types:
ALPS Currie Medical machines
Blanketrol Hypothermia machines
PCA pumps, Epidural Pumps,
Bed exit alarms
When asked, the Director of Patient Care Services identified the following capabilities of the program as direct benefits for the nursing staff:
The surveyed hospital agrees that the Onsite Equipment Management program is highly valuable to the success of their facility, and Agiliti has helped them to realize the following results:
Increased nurse satisfaction
Improved caregiver time at bedside
Reduced equipment delays & improved speed to therapy
Improved equipment utilization & availability
Improved caregiver productivity
Reduced their administrative burden (contacting vendors, paperwork)
Reduced lost equipment
The Director of Patient Care Service estimates that their nurses spend <15 minutes each shift on administrative tasks after implementing Agiliti’ on-site services.
When asked what would be the impact if the onsite program went away, the hospital identified the following consequences:
- A risk to the clinical outcome / patient experience
- Decreased billing accuracy for therapy timing
- Lowered equipment availability
- Increased time to therapy / treatment delays
- Unplanned capital purchases
- Increased rental expenses
- Increased nursing complaints / frustration
- Decreased caregiver satisfaction
- Decreased staff productivity
- Increased time to discharge / longer length of stay
- Decreased productivity of clinical engineering staff
- Increased capital investments toward tracking technology
* The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.