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Case Study:

Onsite Program Improves Productivity and Reduces HACs


This case study is based on a June 2017 survey of Agiliti customers by a 3rd party research service. The profiled hospital* was heavily focused on reducing patient risk, boosting staff productivity and reducing medical equipment-related costs. The hospital selected the Agiliti Onsite Equipment Management program to fix their fragmented process and to help them achieve these goals.

“Agiliti helps to bridge the communication gaps between departments, which improves the nursing staff’s productivity and satisfaction. As a result, nurses have been able to spend more time at the bedside, leveraging the reporting and insight from the on-site management program to reduce HACs.”

The Challenge

In addition, the hospital estimates that their nurses spent 31-45 minutes on administrative tasks each shift before implementing Agiliti’ on-site services.

Use Case

Today, the profiled hospital relies on the Agiliti onsite program and staff to manage the following equipment types:

Infusion pumps

Feeding pumps

ALPS Currie Medical machines

Blanketrol Hypothermia machines

PCA pumps, Epidural Pumps,
& T-pumps

Bed exit alarms

When asked, the Director of Patient Care Services identified the following capabilities of the program as direct benefits for the nursing staff:


Ability to reduce equipment delays and improve speed to therapy

On-site single
point of contact

24/7 service coverage

Equipment delivery to the
patient room / floor

Designated equipment storage

Equipment availability

The Results

The surveyed hospital agrees that the Onsite Equipment Management program is highly valuable to the success of their facility, and Agiliti has helped them to realize the following results:

Increased nurse satisfaction

Improved caregiver time at bedside

Reduced equipment delays & improved speed to therapy

Improved equipment utilization & availability

Improved caregiver productivity

Reduced their administrative burden (contacting vendors, paperwork)

Reduced lost equipment

The Director of Patient Care Service estimates that their nurses spend <15 minutes each shift on administrative tasks after implementing Agiliti’ on-site services.

When asked what would be the impact if the onsite program went away, the hospital identified the following consequences:

  • A risk to the clinical outcome / patient experience
  • Decreased billing accuracy for therapy timing
  • Lowered equipment availability
  • Increased time to therapy / treatment delays
  • Unplanned capital purchases
  • Increased rental expenses
  • Increased nursing complaints / frustration
  • Decreased caregiver satisfaction
  • Decreased staff productivity
  • Increased time to discharge / longer length of stay
  • Decreased productivity of clinical engineering staff
  • Increased capital investments toward tracking technology

* The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

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