Case Study:
How an End-to-End Equipment Program Saved $1.5M
Introduction
This case study is based on a June 2017 survey of Agiliti customers by a 3rd party research service. The profiled hospital* was focused on reducing their medical equipment costs, improving clinical engineering productivity and increasing their nursing satisfaction. The hospital selected Agiliti for their onsite management program and clinical engineering services to help achieve their goals and fix fragmented processes.
Challenges
The profiled hospital selected the Agiliti Onsite Medical Equipment Management program to address the following business challenges at their facility:
- Medical equipment rental costs
- Medical equipment capital costs
- Equipment utilization (% time in use)
- Nurse satisfaction
- Patient satisfaction (care responsiveness)
Use Case
Today, the profiled company relies on the Agiliti Onsite Equipment Management program and staff to manage the following equipment types:
Infusion pumps
Feeding pumps
Specialty beds and
therapy surfaces
Negative Pressure
Wound Therapy
Newborn cribs
and beds
Dialysis machines
Other movable
medical equipment
When asked, the Chief Technology Officer of the profiled company indicated that there were several highly differentiated capabilities of the onsite program that separated Agiliti from the competition:
Reporting and usage analytics
Access to rental fleets to meet additional needs
On-site team integration with the hospital team
On-site single point of contact for both the Clinical Engineering and Onsite Management Program
Results
The profiled company agrees that the onsite equipment management program is highly valuable to the success of their facility, and Agiliti helped them to realize the following results:
Reduced capital purchases
Increased nurse satisfaction
Increased clinical engineering productivity
Reduced their administrative burden (contacting vendors, paperwork)
When asked what the impact would be if the onsite equipment management program went away, the hospital identified the following consequences:
Unplanned capital purchases
Increased nursing complaints/frustration
Decreased productivity of clinical engineering staff
Increased capital investments toward tracking technology
In evaluating the Onsite Medical Equipment Management program, the profiled company also commented:
“Agiliti demonstrated a cost-competitive proposal that had a quick time to value. We entered the agreement to reduce costs and immediately saw results in quality, productivity, and employee satisfaction.”
* The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.
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About This Case Study
This case study is based on a June 2017 survey of an Agiliti customer at a large healthcare facility (300 – 500 Beds).
Source: A 3rd party research service
