COO: How We Improved Medical Equipment Processes
and Lowered Costs
This case study is based on a June 2017 survey of Agiliti customers by a 3rd party research service. The profiled hospital* was focused on reducing their medical equipment costs, increasing utilization and improving speed to therapy. The hospital selected the Agiliti onsite management program to fix their fragmented processes and to help them achieve their process improvement goals.
Today, the profiled company relies on the Agiliti Onsite Equipment Management program and staff to manage the following equipment types:
When asked, the Chief Operating Officer of the profiled company indicated that there were two highly differentiated capabilities of the onsite program that separated Agiliti from the competition:
Equipment delivery to the patient’s room/floor
(% time in use)
The profiled company agrees that the Onsite Equipment Management program is highly valuable to the success of their facility, and Agiliti helped them to realize the following results:
When asked what the impact would be if the Onsite Equipment Management program went away, the hospital identified the following consequences:
Lowered equipment availability
Increased time to therapy/treatment delays
Unplanned capital purchases
Increased rental expenses
Increased nursing complaints/frustration
Decreased staff productivity
In evaluating the Onsite Equipment Management program, the Chief Operating Officer also commented:
“It is more expensive to recreate the wheel. Agiliti has a proven track record and hires experts to get the job done with their program.”
* The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.
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About This Case Study
This case study is based on a June 2017 survey of an Agiliti customer by a 3rd party research service.