Case Study:
Manufacturer Services and Logistics Support
Challenge
A medical equipment manufacturer* was faced with a field remediation aecting more than 130,000 units. Remediation needed to be completed within FDA guidelines and the units aected were spread across the United States.
Solution
Because of our ISO 13485:2016 certification, nationwide infrastructure, technician skillset and economical approach, the manufacturer chose Agiliti to complete the remediation.
Results
Performed within budget
Exceeded quality standards
Manufacturer’s customers satisfaction score
Documentation process throughout project
130,566 units completed
575 Manufacturer customer sites completed (100%)
Serviced in 48 states
Project duration: 15 months
Let's Talk
Contact us to discuss your needs and learn more about our other services:
Equipment fleet logistics
Product installation
Preventive maintenance and repair
Device upgrade projects
Limited release programs
Equipment rentals
* The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.
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Agiliti stands behind the authenticity of this data.
Source: In-person testimony with Agiliti staff