CORPORATE CITIZENSHIP

Agiliti proudly serves more than 7,000 healthcare providers across the U.S. with solutions that help create a safe, sustainable and more efficient healthcare delivery system. The essential nature of our work ensures providers have the equipment they need to care for patients — wherever and whenever needed — backed by our unwavering commitments to help lower costs, reduce waste and maintain the highest quality standard of biomedical service in the industry.

We are motivated by a belief that every interaction has the power to change a life. This is the cornerstone of how we approach our work and the lens through which we view our responsibility to make a difference in the lives and communities we serve. We are purposeful and tireless in our dedication to do what is right for our many stakeholders, including customers, team members, shareholders and the communities where we live and work.

This page offers a glimpse into our strongly held commitments to high standards of governance, social and environmental responsibility.

Ethics and Governance

Ethics and Governance

We are dependable, trusted advisors — steadfast in our commitments and ready to serve. We demand of ourselves the highest degree of accuracy, efficiency and integrity and never waver from doing what is right for our customers, our team members, and our shareholders.

  • Executive and Board oversight of Environmental Social Governance (ESG) policies and performance
  • Rigorous compliance system and accountability to the highest standards of ethical business conduct with annual companywide training and certification
  • Established Enterprise Risk Management framework
  • Comprehensive formal policies, procedures, and systems for cybersecurity that meet HIPAA and NIST standards with regular testing and training across the enterprise
  • Value proposition and cost savings benefits to customers supports a commitment to fair, accessible pricing

View our Corporate Code of Conduct and Supplier Code of Conduct for a complete account of our commitments to the highest standards of governance and ethical business practices.

Sustainability and Safety

We deliver a unique and valuable offering that helps healthcare providers improve their business and deliver safe and effective patient care. As a result of our commitments to quality and safety, we are inherently able to reduce and eliminate environmental waste by extending the useful lives of the equipment we provide to healthcare providers.

Quality: We are committed to the highest standard of medical device quality management, supported by our ISO 13485:2016 certification and backed by a first-class Quality Management System. Our owned equipment fleet is maintained and repaired with original equipment manufacturer (OEM) parts and standards, and we treat each device in our care as it if were to be used on a member of our own family. Find more on our commitment to quality and ISO 13485:2016 certification.

Sustainability and Safety

We deliver a unique and valuable offering that helps healthcare providers improve their business and deliver safe and effective patient care. As a result of our commitments to quality and safety, we are inherently able to reduce and eliminate environmental waste by extending the useful lives of the equipment we provide to healthcare providers.

Quality: We are committed to the highest standard of medical device quality management, supported by our ISO 13485:2016 certification and backed by a first-class Quality Management System. Our owned equipment fleet is maintained and repaired with original equipment manufacturer (OEM) parts and standards, and we treat each device in our care as it if were to be used on a member of our own family. Find more on our commitment to quality and ISO 13485:2016 certification.

Waste: We maintain rigorous waste management procedures through refurbishment, diagnostics and testing that extends the useful life of medical device inventories—reducing waste for our company and our customers. We maintain an important commitment to purchase only new equipment when adding to our owned inventory, however we actively manage end-of-life protocols, including responsible disposal according to manufacturer instructions or donations to other global health facilities where products may continue to be used. We have robust protocols in place for the disposal and management of hazardous products—and enjoy partnerships with local waste management for recycling. We proudly report that our operations do not generate a significant amount of waste.

Greenhouse Gas Emissions and Energy: We maintain a relatively small footprint including ~2 million square feet of leased space (10,000 sq ft each) and our fleet of ~1,000 specialized vehicles. In 2019, we yielded a 14% decline in gas mileage due to safe and efficient driving policies. Many of our facilities have been updated with energy saving measures, including LED lights and insulation, with a quick payback period. Several of our products are Energy StarTM Certified.

Employee Health and Safety: We ensure Agiliti is a safe place to work where team members feel supported and protected. We offer comprehensive health and wellness benefits and our team members are trained annually on safe work practices and procedures. Find more information in our policy on PTO during workplace infectious disease outbreaks and our COVID Flex Holiday policy.

COVID-19 Response: We’re proud of the rapid development of new procedures and policies for employee leave, safety, trainings, and other resources amid the pandemic. Find detailed information on our agile response to COVID-19.

Waste: We maintain rigorous waste management procedures through refurbishment, diagnostics, and testing that extends the useful life of medical device inventories—reducing waste for our company and our customers. We maintain an important commitment to purchase only new equipment when adding to our owned inventory; however, we actively manage end-of-life protocols, including responsible disposal according to manufacturer instructions or donations to other global health facilities where products may continue to be used. We have robust protocols in place for the disposal and management of hazardous products—and enjoy partnerships with local waste management for recycling. We proudly report that our operations do not generate a significant amount of waste.

Equipment Lifecycle Management: Meticulous protocols for device refurbishment, diagnostics, and testing to extend the useful life of medical devices and reduce waste generated by the healthcare system’s use of equipment.

Greenhouse Gas Emissions and Energy: We maintain a relatively small footprint including ~2 million square feet of leased space (10,000 sq ft each) and our fleet of ~1,000 specialized vehicles. In 2019, we yielded a 14% decline in gas mileage due to safe and efficient driving policies. Many of our facilities have been updated with energy saving measures, including LED lights and insulation, with a quick payback period. Several of our products are Energy StarTM Certified.

Employee Health and Safety: We ensure Agiliti is a safe place to work where team members feel supported and protected. We offer comprehensive health and wellness benefits and our team members are trained annually on safe work practices and procedures. Find more information in our policy on PTO during workplace infectious disease outbreaks and our COVID Flex Holiday policy.

COVID-19 Response: We’re proud of the rapid development of new procedures and policies for employee leave, safety, trainings, and other resources amid the pandemic. Find detailed information on our agile response to COVID-19.

Culture and Community

Culture and Community

We lead by example, inspiring one another to be at our best, to be accountable, and to grow and develop through our work. We value our diversity, knowing different perspectives lead to better outcomes. We share in common a drive to make a difference, and we take pride in being part of something bigger than ourselves.

Diversity and Inclusion: We foster a diverse company culture where all backgrounds and perspectives are welcomed, valued and respected equally. As of 2020, ethnically diverse talent represents more than 50% of our workforce. Read more in our Equal Employment Opportunity & Affirmative Action policy.

Employee Engagement: We believe a strong and sustainable company begins with an engaged and empowered team. We are committed to investing in our team’s training and development and to fostering a culture of trust and transparency. We constantly strive to make Agiliti a place where people are proud to work, and we achieve that by listening to feedback and taking active steps to improve. In 2020, we achieved a 77 employee engagement score rating, which places us nearing the extraordinary company benchmark according to third party engagement indices. Meet some of our team members.

Community Engagement: We maintain active, ongoing partnerships with more than 75 national and global non-profit organizations, including Community Health Charities, Ronald McDonald House Charities, National Alliance on Mental Illness, The Children’s Treehouse Foundation and Fisher House Foundation. We offer matching donation programs and year-round volunteer opportunities for our team members, including our annual companywide Summer of Caring program.

Equipment Donations: We maintain programs to donate certain older model devices that are still safely within their useful life to underserved areas or low-income countries in an effort to support necessary access to critical medical devices and reduce equipment waste.

Training and Development: We offer to our team members role-based and career development training covering a broad curriculum each year—from leadership development courses, to role-based skills development and high-touch onboarding experiences, we strive to offer the tools and resources our team members need to perform at their best and grow their careers. In addition, we offer dynamic online training through our Quality Management System covering all dimensions of operations, safety, quality and compliance across the company.

Recognition: Agiliti places great value in hiring dedicated, talent team members, and we ensure our people share in the success of the company through recognition and incentive programs. We offer companywide bonus programs for individual team members and leaders, and a series of recognition honors for top performers, special achievements and milestone anniversaries. In addition, each year, a small group of Agiliti team members are selected from hundreds of peer nominations for our most esteemed Legend Award—which recognizes our top role models from across the company who most embody our belief that every interaction has the power to change a life.

We lead by example, inspiring one another to be at our best, to be accountable, and to grow and develop through our work. We value our diversity, knowing different perspectives lead to better outcomes. We share in common a drive to make a difference, and we take pride in being part of something bigger than ourselves.

Diversity and Inclusion: We foster a diverse company culture where all backgrounds and perspectives are welcomed, valued and respected equally. As of 2020, ethnically diverse talent represents more than 50% of our workforce. Read more in our Equal Employment Opportunity & Affirmative Action policy.

Employee Engagement: We believe a strong and sustainable company begins with an engaged and empowered team. We are committed to investing in our team’s training and development and to fostering a culture of trust and transparency. We constantly strive to make Agiliti a place where people are proud to work, and we achieve that by listening to feedback and taking active steps to improve. In 2020, we achieved a 77 employee engagement score rating, which places us nearing the extraordinary company benchmark according to third party engagement indices. Meet some of our team members.

Community Engagement: We maintain active, ongoing partnerships with more than 75 national and global non-profit organizations, including Community Health Charities, Ronald McDonald House Charities, National Alliance on Mental Illness, The Children’s Treehouse Foundation and Fisher House Foundation. We offer matching donation programs and year-round volunteer opportunities for our team members, including our annual companywide Summer of Caring program.

Equipment Donations: We maintain programs to donate certain older model devices that are still safely within their useful life to underserved areas or low-income countries in an effort to support necessary access to critical medical devices and reduce equipment waste.

Training and Development: We offer to our team members role-based and career development training covering a broad curriculum each year—from leadership development courses, to role-based skills development and high-touch onboarding experiences, we strive to offer the tools and resources our team members need to perform at their best and grow their careers. In addition, we offer dynamic online training through our Quality Management System covering all dimensions of operations, safety, quality and compliance across the company.

Recognition: Agiliti places great value in hiring dedicated, talent team members, and we ensure our people share in the success of the company through recognition and incentive programs. We offer companywide bonus programs for individual team members and leaders, and a series of recognition honors for top performers, special achievements and milestone anniversaries. In addition, each year, a small group of Agiliti team members are selected from hundreds of peer nominations for our most esteemed Legend Award—which recognizes our top role models from across the company who most embody our belief that every interaction has the power to change a life.